Investigating - Issues With Changes to Activity Status
We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, please update your Android app to:
- GetHomeSafe - Corporate for Android 3.19.24 (243)
- GetHomeSafe - Personal for Android 1.16.10 (280)
Please note iOS apps and white-label versions are not affected by this issue
We've confirmed there is a problem, we're working to resolve it.
We are currently investigating reported issues with the current version of Andriod not updating changes to activity status's as expected.
It appears that this is restricted to users of:
GetHomeSafe (Corporate) v 3.19.23 (version code 240), released on the 17th of Dec 2021
GetHomeSafe (Personal) 1.16.9 (version code 279), released on the 17th of Dec 2021
More information to follow shortly
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